Shipping policy
Delivery policy
ONLINE:
Subject to availability and receipt of payment, requests will be processed within 1 day and delivery confirmed by way of the order number. Courier services will operate in South Africa only. Orders must be placed before 15:00 to ensure orders are sent out in a timely manner. Main Centers (Usually where there’s an airport) which qualify for overnight/next day delivery, however can still take between 2-5 working days dependant on courier service Regional Areas: Usually about 50km outside the main center. Which may take between 2-5 working days dependant on courier service. Outlying/Remote Areas: Further out of range than a regional area. Most outlying areas have specific days for servicing. Please consult with The Courier Guy if you have any further questions.
- Outlying areas will take longer than 1 day. (Additional Courier Charges May Apply. We will contact the customer/s if there is an additional Courier Charge)
- No orders will be delivered on Fridays, Weekends and Public Holidays.
Orders over the R1500 will resort to free delivery... The collection in-store is an option as well. Proof of payment needs to be sent to vanillavape01@gmail.com and payment needs to reflect in the Bank Account in order for the delivery to be sent.
INSTORE:
Proof of payment needs to be sent to vanillavape01@gmail.com and payment needs to reflect in the Bank Account in order for the items to be released to in-store customers.