Terms of service

STORE POLICY

Detailed description of goods and/or services  Vanilla Vape is a business in the retail industry that sells vaping/e-cigarette hardware, e-liquid (International and Local) as well as Vape accessories. 

Export restriction  

The offering on this website is available to South African clients living in South Africa only.  

Merchant Outlet country and transaction currency  

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR).  

 

Responsibility  

Vanilla Vape takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.  
Vanilla Vapes can not be held Liable for any and all changes from in which the factories make with regards to any of their packing.
 

Country of Domicile  

This website is governed by the laws of South Africa and Vanilla Vape chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, Shop 7, 21 OR Thambo RD, Die Heuwel, Witbank 1035 

LONGFILLS AND ADDITIVES

Vanilla Vapes will not accept any returns on, flavour concentrates & blended concentrates based purely on Personal Flavour Expectation. Any modification to flavour & blended concentrates will render any form of return or refund null & void. Custom Mixed flavour blends cannot be returned, exchanged, or refunded as these items are catered to clients tastes and as such require thorough prior research and experimentation. Flavour is very subjective and may vary from person to person.
Usage of Flavour Concentrate & blended concentrates outside the permitted or intended use render the warrantee void. Inexperienced users without basic knowledge of mixing and MTL/Salt Nicotine usage cannot safely use these products. These products carry no warranty. 

Variation  

Vanilla Vape may, in its sole discretion, change this agreement or any part thereof at any time without notice.